SSO Session Timeout / Logged Out — Fix

How to fix it

1. 1

   Steps 1

   Log in again — sessions expire after a period of inactivity for security.

2. 2

   Steps 2

   Save or submit long forms in steps rather than leaving a tab idle for a long time.

3. 3

   Steps 3

   Avoid opening the portal in several tabs at once, which can cancel your session.

4. 4

   Steps 4

   Clear your browser cache and cookies, then log in on a fresh tab.

5. 5

   Steps 5

   Use an updated Chrome or Firefox; very old browsers drop the session more often.