Privacy Policy

1. Introduction

Welcome to RajSSO Guide ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Important: RajSSO Guide is an independent informational website. We are not affiliated with the Government of Rajasthan or the SSO Rajasthan portal (sso.rajasthan.gov.in). We never ask for or store your SSO ID, password, OTP, or any login credentials.

2. Information We Collect

2.1 Information You Provide

We do not require you to create an account or provide personal information to use our website. Our tools (OTR Fee Calculator, Age Calculator, Photo Resizer, etc.) run entirely in your web browser and do not transmit any data to our servers.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through Google Analytics and Vercel Analytics:

• Device Information: Browser type, operating system, device type (mobile/desktop)
• Usage Data: Pages visited, time spent on pages, referral source, clicks
• Technical Data: IP address (anonymized), approximate location (city/state level), language preference
• Performance Data: Page load times, errors (via Vercel Speed Insights)

3. How We Use Your Information

We use the collected information for the following purposes:

• Website Analytics: Understand how visitors use our site to improve content and user experience
• Performance Monitoring: Identify and fix technical issues, optimize page load times
• Content Optimization: Determine which guides and tools are most helpful to prioritize updates
• Security: Detect and prevent abuse, spam, or malicious activity

We do NOT:

• Sell your data to third parties
• Store your SSO ID, passwords, or OTPs
• Track you across other websites
• Use your data for marketing without consent

4. Cookies and Tracking Technologies

4.1 Google Analytics

We use Google Analytics to understand website traffic and usage patterns. Google Analytics uses cookies (small text files) to collect anonymous information. These cookies:

• Track pages you visit and time spent on site
• Record your device type and browser
• Store a randomly generated ID (not linked to your identity)
• Expire after 2 years of inactivity

Google's use of this data is governed by the Google Privacy Policy.

4.2 Vercel Analytics

We use Vercel Speed Insights (privacy-friendly) to monitor website performance. This service:

• Does not use cookies
• Collects anonymous performance metrics
• Does not track individual users

4.3 Managing Cookies

You can control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data

You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Client-Side Tools (Photo Resizer, Calculators)

All our tools run entirely in your web browser (client-side). This means:

• Photo Resizer: Your uploaded images are processed locally in your browser. They are never uploaded to our servers.
• OTR Fee Calculator: Your exam and category selections are not transmitted or stored.
• Age Calculator: The dates you enter remain in your browser only.
• SSO ID Validator: Your input is validated locally; we never see what you type.

When you close your browser tab, all data from these tools is automatically deleted.

6. Third-Party Links

Our website contains links to external websites, including:

• SSO Rajasthan official portal (sso.rajasthan.gov.in)
• Government service portals (PayManager, RajKaj, Jan Aadhaar)
• Educational resources and exam websites

We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Data Security

We implement security measures to protect the limited data we collect:

• HTTPS Encryption: All data transmitted to/from our site is encrypted via SSL/TLS
• No User Database: We do not store user accounts, so there's no user data to breach
• Static Site Architecture: Our website is pre-built (static), reducing attack surface
• Regular Updates: We keep our software dependencies up-to-date with security patches

8. Your Rights (GDPR Compliance)

If you are in the European Economic Area (EEA) or India (under DPDP Act), you have the following rights:

• Right to Access: Request a copy of data we have about you (note: we collect minimal data)
• Right to Erasure: Request deletion of your data (you can clear cookies/browser data)
• Right to Object: Object to our processing of your data (opt out of Google Analytics)
• Right to Restriction: Request we limit processing of your data
• Right to Data Portability: Receive your data in a structured format

To exercise these rights, please contact us using the information in Section 12 below.

9. Children's Privacy

Our website is intended for general audiences and does not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Data Retention

We retain analytics data for up to 26 months (Google Analytics default). After this period, data is automatically anonymized and aggregated. You can delete cookies from your browser at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

13. Legal Basis for Processing (GDPR)

Our legal basis for processing your data under GDPR is:

• Legitimate Interest: Website analytics to improve user experience
• Consent: By using our website, you consent to cookies as described in this policy