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SSO ID Captcha Not Loading — Fix

The captcha image on the SSO login page is blank or not refreshing.

How to fix it

  1. 1

    Steps 1

    Hard refresh the page with Ctrl+F5.

  2. 2

    Steps 2

    Clear your browser cache and cookies.

  3. 3

    Steps 3

    Disable browser extensions or try incognito mode.

  4. 4

    Steps 4

    Try a different browser or device.