SSO OTP Not Received — Fix
The OTP for SSO login, registration, or password reset is not arriving on your mobile or email.
Last verified: 2026-07-06
How to fix it
- 1
Steps 1
Confirm the mobile number is the one registered with your Aadhaar or Jan Aadhaar, and that it has network signal.
- 2
Steps 2
Wait 5 minutes for network congestion to clear, then click Resend OTP once instead of repeatedly.
- 3
Steps 3
Try the email OTP option instead of SMS if it is offered.
- 4
Steps 4
Check that your SMS inbox is not full and that no SMS-blocking or DND app is filtering it.
- 5
Steps 5
If the registered number has changed, update it at any e-Mitra centre with your Aadhaar, then retry.